Managed ICT Services
We can augment your ICT team or be your ICT team. Partnering with Dacoll brings agility, lowers risk and delivers a cost effective service your staff will trust. We here to help you take the next digital step – whatever that may be.
END USER COMPUTING
Deskside support has changed. “Desks” can be anywhere, and we can too.
Using best practice ITIL service, our EUC service covers:
- computers used by staff
- operating systems
- mobile, web and cloud applications
- virtual desktops
We provide a tailored service either remotely or in-person via a role, time or hybrid model. This end-to-end approach maximises productivity and delivers a highly rated staff experience.
With a state-of-the-art remote monitoring capability, we will monitor your infrastructure 24/7 to identify and address issues before they can escalate and impact your business. If you have one, this empowers in-house IT teams with time to focus on strategic projects.
We pride ourselves on our remote capability – with standardised alerts to ensure that your systems are always operational, data is continually backed up, disk is highly available and security is constantly updated and reviewed.
We improve how ICT supports your business goals.