As an independent IT Provider, we are agnostic in the technology we use, and strive to utilise the most appropriate solution for your needs.
Working within the most stringent of secure environments, we understand the requirements for secure IT solutions – and use those same conditions to ensure our internal systems meet the same requirements.
We understand that our people are not only our biggest asset, but also the best representatives and advocates of our organisation.
Since 1969 the World is a very different place, but Dacoll has been a constant throughout that timescale. We understand the need to continually review and evolve in order to succeed and grow.
Why Choose Dacoll…
In July 2021, Dacoll Limited was proudly awarded OEM Partner of the Year following another successful year within the Dell Technologies Partner Program.
The receipt of this reward is testament to not only the hard work and effort shown by our team, but also a reflection on the technical skills and experience which goes into every project.
Thank you to everyone involved in this great achievement.
ICT Managed Services
We can augment your ICT team or be your ICT team. Partnering with Dacoll brings agility, lowers risk and delivers a cost effective service your staff will trust. We are here to help you take the next digital step – whatever that may be.
We’ll provide a single point of contact. This experienced service manager will be responsible for the end-to-end service.
This is a key differentiator in our service. We’ll deliver service requests and resolve incidents to agreed service levels (SLAs) while running projects and business case led changes with just enough process.
Your service manager will work with you day-to-day managing, reporting and listening for what you need to do next.
Secure Service Desk
Within any workplace, people need to have confidence in their tools and services in order to deliver.
This is increasingly reliant on well-managed ICT and when not right, having the right people to help. We will build trust with your staff that we are there to lead on the delivery of requests for service and resolve incidents responsively.
Dacoll’s Service Desk is already widely trusted by customers across the private and public sector, including major retail and utility companies and every Police Force in the UK.
The service is independently accredited to ISO9001 (Quality) and ISO27001 (Information Security) standards and runs 24 / 7 / 365.
Projects and Consultancy
From tablets to multi-function printers; from laptops to high-spec servers, our ability to roll-out technology refresh across the UK is proven and cost-effective.
Whether it’s 700+ retail outlets across the UK or 7,000+ desktops across a dozen offices – our quality assured and pragmatic approach delivers every time.
A key innovation is our workshop and recycling facility that deliver best value, over extended time-frames for your investment in desktop and data centre infrastructure.
We are vendor agnostic – this means we will listen to your business goals and provide options and solutions based on what you need to best achieve them.
Secure Cloud Transformation
Migration to the Cloud can have real-world benefits. Those benefits, however, come with risks – both future and current.
We work in a true partnership approach to plan, do and report on your cloud migration tailored to your business.
Our ongoing services and consultancy will continue to guide and support you along the best path balancing end-user experience, cost, and security of your business.
There are so many options when adopting cloud technologies that the right choice from the start can seem fraught. We will understand your business priorities and required outcomes enabling our experience to guide your choice.